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Solutions to Meet the Demands of Today and the Challenges of Tomorrow
Make the Connection
Today's business professionals get more telephone calls, and use
more phone lines, than ever before. In order to compete and thrive
in today's demanding business climate, you need an efficient communications
management system which can adapt to your expanding business.
The Panasonic KX-TVS2OO Voice Processing System accommodates up
to 8 lines, and provides a maximum of 32 hours of storage time,
and up to 1024 voice mailboxes per system.
With a Panasonic system, you can expect no less than reliable
performance, innovative features, and the flexibility to support
today's rapidly changing communications needs, as well as tomorrow's.
Much More Than Mailboxes
The Panasonic KX-TVS2OO offers much more than voice mail and automated
attendant service. You also get versatile features and options,
such as multilingual service and interview service, that let you
custom-design your system to meet your specific needs.
Digitally integrating the KX-TVS2OO with one of the Panasonic Digital Super Hybrid Telephone Systems provide additional advanced features that are only available
from Panasonic.
Call us at 417-887-8855 to find out more about how the Panasonic Voice Processing System
can help you boost your productivity through efficient communications
management.
Only Panasonic offers this unique combination of features when
a Panasonic Digital Super Hybrid System is digitally integrated with a Panasonic Voice Processing System.
Live Call Screening
Allows you to monitor your incoming calls while they are being
recorded into your mailbox and, if desired, intercept the call.
You can choose to hear your calls either through your telephone's
speaker or, for privacy, through the handset.
Remote Live Call Screening
The KX-TVS2OO gives you the freedom to monitor your calls from
the handset of any cordless phone whenever you must leave your
work station. You choose whether to pick up the call or let it
go to your mailbox.
Two-Way Record
Allows the recording of a conversation (or any part of a conversation)
simply by pressing a button on your telephone. This feature is
ideal for quickly and accurately capturing important or highly
detailed information from a caller. Once recorded, you can transfer
the content to your secretary or another mailbox. Convenient fast-forward
and rewind functions make it easy to listen to and transcribe
the recording.
Two-Way Transfer
Allows you to record a live conversation directly into another
person's mailbox.
Intercom Paging
Notifies you of an incoming call even if your extension is unanswered.
The system will put the caller on hold, and use an internal or
external paging function to announce "I have a call for.." You
can answer the call from anywhere in your facility by just dialing
a pick-up code from any system phone.
Direct Mailbox Access
Mailbox owners can retrieve new messages simply by pressing the
Message Waiting button; no confusing log-in codes are required.
Automatic Configuration
Installation and interconnection are fast, easy, and cost-efficient.
Upon start-up, a Panasonic Digital Super Hybrid System automatically
exchange information with the KX-TVS2OO Voice Processing unit
to automate most of the programming parameters.
Great Features for Efficient Message Management
Automatic Message Forward/Copy Message
If messages have not been "picked up" after a specified period
of time, the system can be programmed to automatically move or
copy the message to another mailbox.
Callback Number Entry
The system can collect the telephone numbers of your callers before,
after, or instead of recording a message, and can include it in
your beeper notification. The caller's number will be displayed
on your pager, allowing you to contact that person without first
having to retrieve his/her message.
Call Screening
When this feature is utilized, the system records the caller's
name and announces it to the extension user before transferring
the call. Each individual mailbox can activate or deactivate the
feature.
Covering Extension
As an alternative to routing calls to the voice mail system, each
mailbox user can set a covering extension which can be used when
he or she is not av~able to answer calls. |
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Dial By Name
Allows the caller to reach the intended extension or mailbox simply
by dialing the first three or four letters of the extension owner's
last name.
External Message Delivery
Allows you to pre-record a message and specify the phone number
to be called and the time and date for the message to be delivered.
If the destination number is busy at the specified time, the call
can be re-dialed up to 15 times. You can even program in a password
to ensure that your message is delivered only to the appropriate
party.
Enhanced Message Notification
Each mailbox user can be notified of new messages in several different
ways:
The message lamp* on your extension will light. Your pager will
alert you to call your mailbox. Your pager will display the telephone/intercom
number of the caller
The system will call a predetermined telephone number to reach
you.
These notification methods can also be combined and programmed
to operate in a specified sequence, so that the system can find
you and alert you to important messages wherever you may roam.
* Must be connected to a PBX that supports Message Waiting lamp.
Group Delivery
Provides an easy way to send messages and general announcements
to multiple mailboxes, using a specific group designation or personal
distribution list.
Message Transfer
Messages can be transferred to one or multiple mailboxes immediately
after you've listened to them.
Night Service
You can vary the greeting a caller hears, and the options he's
offered, according to the time of day.
Voice Prompts
Most system prompts can be recorded in your own voice, allowing
the system to be customized to meet your needs.
System Reports
Eight different reports can be generated to help monitor the system's
operating status.
The KX-TVS200 Lets You Create A System To Fit Your Business Requirements
Customizable service options allow you to assign different functions
to telephone keypad buttons. For example, after hearing an opening
greeting, a caller can listen to a menu and navigate through various
selections. The call can be routed to the appropriate department,
sent to voice mail, be transferred to a receptionist, or connected
to recorded information on sales, office hours, travel directions,
etc. The application possibilities are virtually unlimited.
Service Options
Automated Attendant Service
The auto-attendant answers incoming calls and routes the caller
to the appropriate extensions or departments. Individual extensions
can be set up with options for call screening, call blocking,
or intercom paging.
Custom Service
Often used in conjunction with automated attendant service, custom
service allows callers 1-digit access to department extensions,
information announcements or other system features. For example,
a caller could hear a menu as follows, "To hear our daily specials,
press One... for directions, press Two..."
Fax Detection
When a port receives a fax call (and a CNG tone is detected),
the system automatically transfer the call to the designated fax
extension. This eliminates the need for a dedicated fax line.
Voice Mail Service
The system supports 1024 individual, password-protected mailboxes
which can hold up to 100 messages. Each mailbox owner may record
a general message, a message for "after-hours" use, and a "busy"
greeting that lets the caller know if you're on the phone or away
from your desk. After receiving messages, the system can notify
you in several different way.
lnterview Service
Allows you to set up a mailbox which will deliver; and record
responses to, up to ten questions. Use this customer-friendly
service to take orders, conduct surveys, collect suggestions,
or to record requests for appointments.
Multilingual Service
All the necessary system recordings are factory programmed in
English, but two other languages may also be recorded. The opening
greeting can be set up to let the caller choose a language, and
you can even program different incoming phone lines to be answered
in different languages-a great feature for businesses operating
in multi-cultural communities.
Holiday Service
The system can accommodate up to 20 custom greetings for holidays
and can be programmed to play the special greetings on those days. |